COVID Information - Register for Wellness checks or Counselling Virtually or in person by clicking anywhere on this banner.

Please Note: Our wait list is about 10 weeks for video and phone counselling sessions. Please attach your financial information to your registration when asked to expedite the registration. 

 

Hello, and welcome! We are so happy that you’ve decided to reach out for support. We want to give you a little information about counselling and what services we offer before you get started. The following information will help you fill out your application more smoothly!

What does Counselling Involve?

Here at Aulneau we offer short-term individual counselling (up to 12-sessions) for children, adolescents, and adults; dyad work for parents and children; dyad work for couples; family counselling for 3+ people; groups; and parenting workshops.

Counselling is a collaborative process between you and your therapist. The therapist has some responsibility in this process, and so does the client. It’s important to know that some people find counselling very helpful, and others don’t. Sometimes people feel worse before they feel better, and others don’t.

There are a few things that will make it more likely that your experience with counselling will be successful. Counselling is most effective when you complete any recommended “homework” and come to your regularly scheduled appointments (the frequency of which will be decided by you and your therapist).

Also, the relationship between you and your therapist is one of the most important parts. Client’s are most successful when they feel like it is a good fit between themselves and their therapist. For this reason, we encourage you to let us know if you do not feel that your therapist is the right match for you and/or your needs.

Please note that the Aulneau Renewal Centre is committed to a positive environment in which all employees and clients are treated with compassion, respect, and dignity. Abuse and harassment in any form (verbal, emotional, physical, or sexual) will not be tolerated and will result in a termination of services.

 

It is also important to know that Aulneau does not provide the following services:

Crisis Services, Long Term Therapy, Psychological Assessments, Psycho-educational Assessments, Legal Counselling, Parental Capacity Assessments, Divorce Mediation, Addictions Treatment Programming, Eating Disorder Treatment Programming

Just as our clients reserve the right to terminate services, the Aulneau Renewal Centre (ARC) also reserves the right to terminate or deny services. There may be many reasons why ARC determines that we will need to deny or terminate services. In general, ARC strives to ensure that all of our services are professional and an appropriate fit for the needs of our clients. In situations where our ethics may be compromised–or where clients’ needs extend beyond the services we are equipped to offer–we will refer to other agencies who are better equipped to support your needs.

ARC is aware that there are limited resources in the community which are equipped to  address situations where clients are involved in high-conflict separation or divorce proceedings. Unfortunately ARC is not equipped to fully support clients in all of the needs they may have in such situations. For this reason, ARC reserves the right to deny or terminate services where there are high-conflict divorce or separation legal proceedings underway.

Making A Self-Referral or Referring Your Child

When an individual or family arrives at the decision to seek counselling services at Aulneau Renewal Centre there are general steps that are followed:

  • Please go to the link at the bottom of the page to access our on-line Intake forms.
  • Upon receipt of a completed intake form, our intake staff will determine if we would be able to provide appropriate services to you.
  • You will be contacted once your intake form is received. To determine the sliding scale rate, you will need to submit your Notice of Assessment from the most recent tax year. Please ensure that this information is provided before the deadline that will be communicated to you once your intake form has been received.
  • If a Notice of Assessment is unavailable, we accept the following documents as proof of income:
    • Pay statements (from the past 3 months)
    • EIA budget letter
    • Record of employment
    • T1 General Income Tax and Benefit Return form
  • The intake team will provide details on the approximate length of the wait and when you can expect your first appointment.

*Please note that children of separated parents will need written permission from both parents in order to obtain therapy, prior to the first session.

 

Thank you for taking the time to learn more about counselling here at Aulneau! We look forward to learning more about you and how we can best support your needs.